Legal & Policy

500 ph Terms and Conditions

Before you place your first bet or spin your first game, take a few minutes to read through these terms. They cover how your account works, what we expect from players, and what you can expect from us.

Last updated: June 2025  |  Effective immediately upon registration

1. Eligibility and Account Registration

To register and use 500 ph, you must be at least 21 years of age and physically located in the Philippines at the time of play. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, contact our support team immediately at [email protected]. 500 ph reserves the right to request identity verification documents at any point to comply with applicable regulations. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with our verification policy.

2. Deposits, Withdrawals, and Transactions

All transactions on 500 ph are processed in Philippine pesos (PHP). Deposits are credited to your account once confirmed by the relevant payment provider, which typically occurs within minutes for most local payment channels. Withdrawals are processed within the timeframe stated in your account dashboard, subject to identity verification being complete. 500 ph does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges. Funds deposited must be used for gaming activity and may not be transferred to third parties. Any attempt to exploit payment systems, initiate fraudulent chargebacks, or manipulate transaction records will result in immediate account suspension and potential legal action. For questions about a specific transaction, visit our FAQ page or reach out to support.

3. Betting Rules and Fair Play

All bets placed on 500 ph are subject to the specific rules of the game or sports market selected at the time of wagering. Odds and game outcomes are determined by certified random number generators or live event results, and 500 ph does not manipulate outcomes in any way. Bets that have been confirmed and accepted cannot be cancelled by the player after the event or game round has commenced. In the event of a technical error that affects a game result, 500 ph reserves the right to void affected bets and return stakes to player accounts. Any use of automated betting software, bots, or exploits to gain an unfair advantage is strictly prohibited and will resultin immediate account termination. Players are expected to engage with all games and betting markets in good faith and in accordance with these terms. If you believe a result is incorrect, you may raise a dispute through our support team within 48 hours of the event concluding.

4. Bonuses and Promotions

Bonuses and promotional offers available on 500 ph are subject to individual terms that will be clearly stated at the time each offer is presented. Unless otherwise specified, all bonuses carry wagering requirements that must be met before any associated winnings can be withdrawn. Bonuses are intended for personal use only and may not be transferred between accounts or combined with other offers unless explicitly permitted. 500 ph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where abuse or misuse is suspected. Players who attempt to exploit bonus structures through multiple accounts, coordinated play, or other deceptive methods will have their bonuses forfeited and their accounts reviewed. Any winnings derived from bonus funds that do not meet the applicable wagering requirements will not be eligible for withdrawal. For full details on current promotions, visit our FAQ page.

5. Responsible Gaming and Player Protection

500 ph is committed to providing a safe and responsible gaming environment for all players in the Philippines. We offer a range of tools to help you stay in control, including deposit limits, session time reminders, and self-exclusion options accessible directly from your account settings. If you feel that your gaming activity is becoming harmful or unmanageable, we strongly encourage you to make use of these tools or contact our support team for guidance. Players who have self-excluded must not attempt to open new accounts or circumvent exclusion measures in any way. 500 ph complies with applicable responsible gaming regulations and cooperates with recognised support organisations. We reserve the right to impose limits or suspend accounts where we identify patterns of play that suggest a player may be at risk. For more information on the tools available to you, please visit our Responsible Gaming page.

6. Privacy, Data, and Security

Your personal data is collected and processed by 500 ph in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We use industry-standard encryption and security protocols to protect your account information and financial transactions at all times. 500 ph will never sell your personal data to third parties for marketing purposes without your explicit consent. You have the right to request access to the data we hold about you and to ask for corrections where necessary. Any security vulnerability or suspected breach should be reported to [email protected] immediately. We may use anonymised and aggregated data to improve our platform and services without identifying individual players. By registering on 500 ph, you acknowledge and agree to the data practices described in our Privacy Policy.

7. Limitation of Liability and Amendments

500 ph provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control. Players accept that online gaming carries inherent risk and that 500 ph is not responsible for individual betting decisions or their financial outcomes. These Terms and Conditions may be updated from time to time to reflect changes in law, regulation, or platform features. Players will be notified of material changes via email or an in-platform notice, and continued use of the platform after such notification constitutes acceptance of the revised terms. If you do not agree with any updated terms, you must stop using the platform and contact support to close your account. The most current version of these terms is always available on this page at 500ph.bet/terms-conditions.


If you have questions about any of these terms, our support team is available 24/7. You can also visit our FAQ for quick answers to common questions.

Ready to Play by the Rules?

Now that you know how 500 ph works, you are all set to join thousands of Filipino players enjoying sports betting and live casino entertainment. Registration takes under two minutes and everything runs in Philippine pesos.